High Country Roses lets you decide what shipping date is best for your area and growing conditions. Selection of the shipping date is a required part of the checkout process and is selected from a drop down calendar, just prior to supplying payment information. The date selected is the date your order will depart High Country Roses. Transit times vary, but packages generally arrive 3 to 4 business days after the shipment departs our greenhouse. You will receive an email, directly from the carrier, with tracking information when your order is shipped.
All of our roses are shipped growing in 1 quart (5”) pots. We do not produce, nor ship, bareroot roses. Our plants are leafed out and are between 8” and 12” tall at the time of shipment. Plant size will fluctuate depending on the time of year and growth habit of the individual variety. Potted own root roses are not graded, like bareroot roses, and the number of canes will vary. Certain varieties may only have a single cane at this stage of development. Prior to shipment, all roses are inspected and cleaned of any discolored or damaged foliage. The roses are then taped into their pots, individually wrapped, and secured in the box with a bamboo stake and biodegradable fill for shipment.
Our shipping season begins the first week of March and continues through December. Throughout the spring and fall busy seasons, we ship orders out everyday, Monday through Friday. Roses scheduled to depart later in the week will travel over the weekend to their destination. This typically adds to the overall transit time. If you prefer to avoid additional time in transit, please select a Monday or Tuesday ship out date when you check out. During the height of summer and early winter, we limit shipping days to Monday and Tuesday to shorten delivery times during potentially challenging weather conditions. We do not ship roses in January and February due to unpredictable winter weather nation wide.
Our primary shipping partner is UPS and we utilize their Ground service with a transit time of 3 to 4 days to most parts of the United States. We have had great success with this service. In special cases, we do utilize USPS Priority Mail to service Post Office Boxes, Alaska, Hawaii and US Territories. To deal with seasonal shipping peaks, we have implemented a daily cap on the number of shipments. This will result in some shipping days not being available on the shipping calendar due to the daily shipping slots being full. We suggest ordering early if a specific ship out date is required.
Growing roses in the Rocky Mountains does present some challenges. From time to time shipments may be delayed to avoid extreme conditions. Additionally, shipments sent early or late in the season may be dormant. In some cases, specific varieties may not be ready for the requested shipping date. In this case, we will contact you with the specifics of the delay and offer to delay shipment, split the order, or offer a substitute variety. We will not substitute varieties without customer consent.
Because our plants are shipped growing in their pots, we suggest timing your shipment to align with your last frost date. Many of our customers choose to receive their plants earlier or later than their frost date. Ultimately, we let the customer decide when they would like their shipment sent.
We are currently able to ship to Canada, but no other international destinations.
Canadian customers, please see our information page on CANADIAN SHIPMENTS.
Local customers are welcome to schedule a time to pick up their roses from the greenhouse. See our page on LOCAL PICKUPS.